Privacy Policy

At Thebloomvibe we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

Personal Information:

  • Contact Information: When you make a purchase or contact us, we may collect your name, email address, phone number, and shipping address.
  • Payment Information: We collect payment details such as credit card information when you make a purchase. (Note: Payment processing is handled by third-party services and is not stored by us.)

Non-Personal Information:

  • Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, pages visited, and the duration of visits.

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including managing payments, shipping, and customer support.
  • Communication: To send you order updates, respond to your inquiries, and provide customer support.
  • Marketing: With your consent, to send promotional emails and newsletters about our products, offers, and updates. You can opt-out at any time by following the unsubscribe instructions in our emails.
  • Improvement: To analyze website usage and improve our services and user experience.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, processing payments, and fulfilling orders. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests from law enforcement or regulatory authorities.

4. Data Security

  • Protection: We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Cookies and Tracking Technologies

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and analyze website usage.
  • Options: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of our website.

6. Your Rights

  • Access and Correction: You have the right to access and update your personal information. You can request a copy of your information or correct any inaccuracies by contacting us.
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link provided in the emails.

  • Use of Tracking Technologies and Data Collection

    We use various tracking technologies, including the TikTok Pixel, to enhance your experience on our website and improve our services. This technology helps us collect and analyze data about how you interact with our site.

    Data We Collect:

    • Payment Information: Details related to your transactions.
    • Completed Payments: Confirmation of successful transactions.
    • Search Queries: Terms you search for on our site.
    • Completed Registrations: Information provided when you register an account.
    • Phone Number: Contact number provided by you.
    • Data via Customer API: Information gathered through interactions with our customer API.
    • Add to Cart: Items you add to your shopping cart.
    • Initiate Checkout: Actions related to starting the checkout process.
    • View Content: Pages and products you view.
    • Email: Your email address for communication purposes.
    • Data via Order APIs: Information collected through order APIs.

    Purpose of Data Collection

    We collect this data to:

    • Process and manage your transactions.
    • Enhance your browsing experience.
    • Personalize content and ads based on your interactions.
    • Improve our services and website performance.

    Managing Your Preferences

    You can manage your tracking preferences through your browser settings or adjust ad preferences directly on platforms like TikTok.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.