At Thebloomvibe, we’re committed to ensuring you’re delighted with your hoodie. If you’re not completely satisfied with your purchase, we offer a 30-day money-back guarantee. Here’s how our return and refund policy works:
Returns:
- You have 30 days from the date of receipt to return your product for a full refund.
- The product must be in its original condition
- Please include your receipt or proof of purchase with the return.
How to Return:
- Contact our customer service team at [customer service email/phone number] to initiate the return process.
- We will provide you with a return shipping address and a return authorization number.
- Pack the product securely and ship it to the provided address using a trackable shipping method.
Refunds:
- After we receive and inspect your returned hoodie, we will process your refund.
- Refunds will be issued to the original payment method within 5-7 business days of receiving the return.
- Shipping costs are non-refundable, and return shipping charges are the customer’s responsibility unless the return is due to an error on our part.
Exchanges:
- Direct exchanges are not available. To exchange your hoodie for a different size or style, please return the original item and place a new order.
For any questions or further assistance, please contact our customer service team. We’re here to ensure you have a positive shopping experience with Thebloomvibe!
Thank you for choosi